Shopping

Shopping Online

Velkommen til Estée Lauder Online. Onlineshopping er nemt og sikkert. Du skal blot vælge varen, du ønsker at købe, og følge nedenstående trin:

Trin 1

Rollover a product image and click on the Shop Now button. Select your desired shade, size or form as relevant and then click "Add to bag".

(For additional product information, how-to videos and related links, click on the product name or product details link.)

Trin 2

Når du er færdig med at shoppe, klikker du på ikonet med kurven eller tasten "Gå til betaling", der vises hver gang, du lægger en ny vare i kurven. Følg vejledningen på skærmen for at afslutte bestillingen.

Bemærk: you may change the contents of your shopping bag including the quantity of each item (up to six [6] of any single item) during checkout prior to clicking on Submit Order.

Trin 3

Du vil modtage en bekræftelse via e-mail, kort efter vi har modtaget din ordre. If an order confirmation does not arrive within 24 hours after submission, please contact us by phone at 1.877.311.3883 or chat live for assistance.

If you have any questions or concerns when placing an order or if you wish to inquire about a previously placed order, please call the Estée Lauder Online Service Team at 1.877.311.3883 or Contact Us. For at kunne yde en hurtig ekspedering, bør du have dit ordrenummer parat.

View Shopping Bag

Klik på ikonet med kurven for at vise kurven med de valgte varer, vareantal og den samlede købspris. Det er muligt at fjerne varer fra kurven eller ændre vareantallet, før du går til betaling.

Deleting Items from Your Bag

Hvis du ønsker at fjerne en vare fra din kurv, skal du blot gå til "Vis kurv" og vælge "Fjern" under produktnavnet. Varen fjernes herefter fra kurven.

Optimal Browser Settings

This site is best viewed with Internet Explorer 6,0 or higher and a minimum monitor resolution of 1024 x 768. Bemærk, at skærme gengiver farver forskelligt alt efter de individuelle indstillinger.

Please feel free to contact us with questions about specific colors, and we'll be happy to provide you with any additional information we have available.

Internet Browser Settings

Our site works best with Internet Explorer 6 and above on PCs. We also support Firefox 1,5 and above for PCs and MACs, and Safari 2.0.4 on MAC only.

Security Online

At esteelauder.com, we understand how important security is to you. When you place an order at esteelauder.com, we encode your information using Secure Socket Layer (SSL) encryption technology. Dette er den mest avancerede online sikkerhedsteknologi til dato. Du kan være sikker på, at din ordre og dine personlige oplysninger håndteres sikkert. Vi benytter kun godkendt krypteringssoftware. Hvis du vil læse mere om SSL-krypteringssoftwaren, kan du gå ind på: http://compnetworking.about.com/cs/securityssl/g/bldef_ssl.htm?terms=ssl

For at kunne gennemføre krypteringen, skal din browser have SSL-protokollen. De browsere, der har denne software er følgende:

• AOL 5,0 og senere versioner

• Internet Explorer 5,0 og senere versioner

• Mozilla Firefox

• Netscape 6,0 (kun Windows)

• Safari

• Google Chrome

Item Availability

Temporarily Out of Stock / Backordered Items

• If an item selected is temporarily out of stock at the time of your order, you will be notified via email and advised of the expected ship date of the backordered item.

• Backordered items are shipped as soon as they are available. Du vil ikke blive opkrævet for varer, før de er afsendt.

• If for any reason you wish to cancel a backordered item, please contact us at 1.877.311.3883 and we will be happy to assist you.

Pre-Sell Items

• Forudbestilling er salg af varer, som endnu ikke er på lager, men som kan bestilles på vores website.

• De forudbestilte varer sendes, så snart de er på lager, uden ekstra fragtudgift. Du vil modtage oplysninger om status på de forudbestilte varer i form af opdateringer og bekræftelser via e-mail. Du vil ikke blive opkrævet for varer, før de er afsendt. Det forventede afsendelsestidspunkt (dvs. "Kan afsendes midt i september") står på websitet ved siden af produktinformationen.

• Bemærk: Den aktuelle leveringsdato for ordren afhænger af den valgte forsendelsesmetode.

Gift Wrap Services

• Gift orders always receive special care at esteelauder.com. We will be happy to wrap your gift and include a gift card with your personal message at no additional cost to you.

• If you wish to have your esteelauder.com order gift-wrapped, simply click on the “Gift Wrap” option during Checkout.

• Bemærk: Multiple items within a gift order will be presented as one gift package.

Salgsmoms

• We are required by law to collect state sales tax on orders being shipped to the following states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, ID, IL, IN, LA, KS, KY, MA, MD, ME, MI, MN, MO, MS, NC, ND, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI. Sales tax will be assessed on the total purchase, including shipping and handling charges. If you have other questions regarding sales tax, please feel free to chat live

• Purchases paid for with esteelauder.com eGift Certificates are subject to applicable sales tax. No sales tax is charged when buying esteelauder.com eGift Certificates.

Betalingsmuligheder

Accepted Credit Cards:

• American Express

• Opdag

• MasterCard

• Visa

• Estée Lauder Online Gift Cards

We're Sorry, We Do Not Accept:

• CODs

• Layaway plan

• Personal Checks

• Money Orders

Important Information:

For your security, your billing name and address must match that of the credit card used for payment. Vi forbeholder os ret til at annullere ordrer, der ikke opfylder disse kriterier.